Customer Service

Parts Management

Quick recovery and optimal stockpiling

Our spare parts management combines rapid replacemen with the targeted stocking of your spare and wear parts – which of course, are originals. This saves you time, avoids downtime costs and allows you to rely on the long-term performance of your system.

  • Targeted stockpiling and rapid replenishment

  • Easy ordering via the 3D spare parts catalog

  • Early information on discontinued parts

Spare parts packages

You are even better equipped for consistently high productivity of your machine solution with an individual spare parts package. Based on your production parameters, our experts will develop a tailored concept for a sensible stock level. This means you have the most important parts on-hand immediately.

  • Optimal stockpiling and quick retrieval

  • Demand-oriented without tying up liquidity unnecessarily

  • Permanently safe production

Digital and 3D spare parts catalog

Identify components and assemblies quickly and clearly, add spare parts to your shopping cart and initiate an inquiry directly: this is all made possible with the digital spare parts catalog. There, you save valuable time and can optimize your stock levels in a targeted manner.

  • Fast and uncomplicated replacement

  • Transparent spare parts information

  • Efficient identification of parts

Alternatives for discontinued parts

It is easy to identify at an early stage whether parts are about to be discontinued. Simply take a look at the machine parts list and get advice on alternatives at your leisure. Here you can receive a detailed assessment of successor models, recommendations for action and suggestions for targeted stockpiling.

  • Minimize downtimes

  • Transparent information

  • Optimized warehousing

Further services for your service package