Customer Service

Parts Management

Quick restocking and optimal inventory management

Our spare parts management combines fast replenishment with strategic stocking of your spare and wear parts – originals of course. This saves you time, prevents downtime costs, and you can depend on the long-term performance of your system.

  • Strategic stocking and fast replenishment

  • Easy ordering using the 3D spare parts catalog

  • Notifying you early on about discontinued parts

Spare parts packages

So you are even better equipped for consistently high productivity of your machine solution with an individual spare parts package. Our experts design a tailored concept for an appropriate inventory based on your manufacturing parameters. This means you have the most important parts readily available.

  • Optimal stocking and fast replenishment

  • Demand-driven without tying up liquidity

  • Long-term dependable production

Digital and 3D spare parts catalog

Identifying components and assemblies quickly and clearly – add spare parts to your cart and submit a request immediately: The digital spare parts catalog saves you valuable time and allows you to strategically optimize your inventory.

  • Quick and uncomplicated replenishment

  • Transparent spare parts information

  • Efficient identification of parts

Alternatives for discontinued parts

You can see early on whether parts are to be discontinued by looking at the machine parts list. And take your time to get advice about alternatives. With detailed evaluations of the successor models, recommendations for action, and suggestions for strategic stocking.

  • Minimized downtime

  • Transparent information

  • Optimized stockkeeping

Further performance for your service package